Returns & Exchanges

At Alfaparf Milano, we want you to be completely satisfied with your professional hair care purchase. If you are not entirely happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Products

  Securely place the unused items in their original packaging, ensuring all safety seals are intact to qualify for a professional-grade product refund.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to begin the transit process.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.